Privacy Policy
This Privacy Policy outlines the practices of Web Edge Consulting LLC ("we," "us," or "our") concerning the collection, use, and protection of information, particularly in the context of our digital consulting services.
1. Data Collection
We collect information essential for providing our services:
- Personal Information: Includes names, email addresses, and phone numbers provided by clients for communication and service management.
- Confidential Client Data: To perform our services, we require access to sensitive information such as website analytics, advertising account credentials, customer relationship management (CRM) data, and proprietary campaign data.
- Website Usage Data: We collect non-personal data like browser type and IP addresses from visitors to our website to improve user experience.
2. Use of Information
The information we collect is used strictly for the following purposes:
- To deliver, manage, and optimize the consulting services agreed upon in our client contracts.
- To maintain communication with clients regarding project status, performance reports, and strategic recommendations.
- To process invoices and manage client accounts.
- To comply with legal obligations.
3. Data Security and Confidentiality
Web Edge Consulting LLC places the highest priority on the security of client data. We employ robust security protocols to safeguard all confidential information against unauthorized access, disclosure, alteration, or destruction. Access to sensitive campaign data and analytics is strictly limited to authorized personnel directly involved in the management of the client's account. We do not share, sell, or lease client data to any third parties for marketing purposes.
4. Third-Party Platforms
Our services involve the use of third-party platforms (e.g., Google Ads, Meta Business Suite, analytics tools). While we manage campaigns on these platforms, your data is also subject to their respective privacy policies. We encourage you to review the privacy policies of these third parties.
5. Data Retention
We retain client data for the duration of our professional engagement and for a reasonable period thereafter as required for archival, legal, or analytical purposes. Upon request, we will securely delete or return client data as stipulated in our service agreement.
6. Policy Updates
Web Edge Consulting LLC reserves the right to modify this privacy policy at any time. Any changes will be posted on this page. Your continued use of our services after any modification constitutes your acceptance of the new terms.